Customer Usage Agreement

Version gr-usage-2026-09-30-v1 · September 30, 2026

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GEOFFREY RUNTIME CUSTOMER USAGE AGREEMENT
Version: gr-usage-2026-09-30-v1
Prepared: September 30, 2026
Effective date: September 30, 2026

1 Parties and Scope
This Customer Usage Agreement (Agreement) is between you and Geoffrey Runtime LLC, a 
Minnesota limited liability company (Geoffrey Runtime, we, us, or our). Geoffrey Runtime LLC is a 
separate legal entity and a wholly owned operating subsidiary of Jackson-West LLC.
This Agreement governs your access to and use of geoffreyruntime.com and other official Geoffrey 
Runtime web pages that link to it (Site), official installation and support experiences, and any 
Geoffrey Runtime account, connected feature, hosted feature, or remote functionality expressly 
made available under this Agreement (Connected Features).
Jackson-West LLC is a separate Minnesota limited liability company. It owns or controls separate 
nonpublic systems and services. Jackson-West LLC is not a party to this Agreement unless a 
separate agreement expressly names it as a party. Nothing in this Agreement grants access to, or a 
sublicense in, any Jackson-West system or service.
2 Acceptance and Authority
You accept this Agreement only by affirmatively selecting the agreement checkbox and submitting the labeled acceptance control after the applicable version has been presented. That action records your electronic acceptance. Merely visiting or browsing the Site does not constitute acceptance. The installation experience or Connected Feature requiring acceptance will not proceed if you decline. Declining does not eliminate rights you independently hold in a Software copy under its Software License. You may download, print, and retain the applicable agreement and your acceptance receipt.
If you accept for an organization, you represent that you have authority to bind it. In that case, you 
and your refer to that organization.
3 Eligibility
You must be at least 18 years old or the age of legal majority where you live and legally able to 
enter this Agreement. A responsible adult account holder may allow household members to use 
configured features under the adult's supervision, but the account holder remains responsible for 
permissions, device authority, and safe configuration. The Site and Connected Features are not 
directed to children.
4 Software License and Order of Priority
The Geoffrey Runtime Source-Available License V1, or another file-specific license expressly applied
to a release (Software License), exclusively governs copyright permissions to install, run, copy, 
modify, and distribute the Geoffrey Runtime software materials to which it is applied (Software). 
This Agreement does not expand, narrow, replace, or transfer those Software rights.
If this Agreement and the Software License conflict about copying, modification, distribution, 
derivative works, or other copyright permissions in the Software, the Software License controls. If 
they conflict about the Site, an account, an installation experience, or a Connected Feature, this 
Agreement controls. A separately accepted commercial license, order, or service schedule controls 
only for the subject it expressly covers.
A file, page, or third-party component is not subject to the Software License merely because it 
appears in a Geoffrey Runtime repository or on the Site. The Software License applies only where 
included or expressly applied. File-specific and third-party notices control their materials.
5 Permission to Use the Site and Connected Features
Subject to this Agreement, Geoffrey Runtime grants you a limited, nonexclusive, nontransferable, 
revocable permission to access and use the Site and Connected Features for their intended lawful 
purposes and within the feature, plan, or written authorization presented to you. This service 
permission is not a copyright license in the Software and does not create a right to any private 
endpoint, credential, registry, infrastructure, or service.
Nothing in this section narrows personal, household, educational, research, evaluation, nonprofit, 
or Internal Business Use that the applicable Software License expressly permits.
6 Prohibited Use
You may not use the Site or Connected Features to do any of the following:
• violate law or the rights of another person, including privacy, property, account, device, or 
intellectual-property rights;
• control, monitor, surveil, or access a person, property, account, home, device, speaker, vehicle, 
or service without authorization;
• obtain, share, guess, extract, misuse, or circumvent credentials, keys, tokens, authentication, 
authorization, rate limits, access controls, customer controls, or security measures;
• probe, scan, test, reverse engineer, or attempt to discover a nonpublic service, endpoint, 
implementation, or security mechanism without written authorization, except to the extent 
applicable law makes a restriction unenforceable;
• introduce malicious code, interfere with operation, overload a service, falsify requests or 
receipts, or disrupt another user's access;
• resell, charge for, commercially redistribute, bundle, host, operate as a managed service, or 
create a competing commercial service using the Connected Features except under 
a separate written authorization;
• impersonate Geoffrey Runtime, Jackson-West LLC, or an authorized provider, or use their 
names, marks, shields, artwork, accounts, domains, or trade dress in a way that implies 
sponsorship, certification, endorsement, or affiliation; or
• help another person do any of the foregoing.
This section governs conduct involving the Site and Connected Features. It does not prohibit 
inspection, study, modification, or other activity that the Software License expressly permits for the
Software.
7 Accounts Credentials and Security
If a Connected Feature uses an account, token, key, link, or other credential, you must provide 
accurate information, keep the credential confidential, use reasonable device and account security, 
and promptly notify Geoffrey Runtime through the contact method below if you believe access has 
been compromised. You may not transfer or share a credential except as the feature expressly 
permits. You are responsible for activity using your credential until you provide notice, except to 
the extent caused by Geoffrey Runtime or otherwise allocated by applicable law.
8 Customer Devices Accounts and Permissions
You are responsible for obtaining and maintaining the devices, accounts, connectivity, 
subscriptions, permissions, compatible software, and third-party services needed for your 
configuration. This may include Apple devices, Apple IDs, iCloud, Shortcuts, HomeKit, internet 
access, speakers, vehicles, streaming services, APIs, and other hardware or services.
You must own or control, or have the owner's permission to use, each affected device, account, 
property, output, or vehicle. You are responsible for obtaining any consent reasonably required 
from household members, guests, employees, users, or other affected people. You must comply with
third-party terms and pay third-party charges.
9 Automation Risks and Customer Control
Automations and connected commands can fail, be delayed, be duplicated, use stale information, be
misunderstood, or reach an unintended room, output, device, or vehicle. A displayed status, receipt,
notification, or successful request is not a guarantee of the actual physical state of a device or 
location.
You must test each automation in safe conditions, review permissions and targets, maintain 
reasonable backups and manual controls, and independently verify any action that could affect 
access, security, privacy, property, sound levels, appliances, or a vehicle. Any customer control, 
lock, access switch, or similar feature provided by the Software is an additional convenience and is 
not a substitute for supervision, device security, account security, or a manual means of control.
Do not use the Software, Site, or Connected Features as the sole means for emergency response, 
medical care, life support, fire or hazard detection, physical security, personal safety, critical access,
driving, steering, braking, or another safety-critical function. Vehicle-related convenience 
commands must be used only when lawful and safe, and you must confirm the vehicle's condition 
and surroundings independently.
10 Third-Party Platforms and Dependencies
Apple, iCloud, Shortcuts, HomeKit, GitHub, internet providers, API providers, media and streaming 
services, speaker and vehicle manufacturers, and other third parties are not controlled by Geoffrey 
Runtime. Their services, fees, terms, permissions, compatibility, security, and availability may 
change or fail. Third-party terms govern their products and services. Reference to a third party 
does not imply affiliation, endorsement, or a promise that integration will continue.
11 Customer Data and Privacy
Some Software can operate locally. A Connected Feature may transmit information only as needed 
for the feature you choose to use. Depending on the feature, transmitted information may include 
request or command content; user-selected device, room, output, station, speaker, or vehicle 
identifiers; settings or schedules; status or receipt events; account or contact information; 
connection information; and technical diagnostics.
The receiving entity, purposes, categories of information, disclosures, retention, choices, and 
contact methods must be described in the applicable Geoffrey Runtime Privacy Notice or a point-of-collection notice presented for the feature. The applicable Privacy Notice will be presented or linked at the point of collection before a feature that transmits information is activated. The customer must be able to retain that notice. This Agreement is not a privacy policy. Do not activate a data-transmitting feature unless the 
applicable notice has been presented.
As between you and Geoffrey Runtime, you retain any rights you have in information you submit 
or authorize a Connected Feature to receive (Customer Data). You grant Geoffrey Runtime a limited,
nonexclusive right to process Customer Data only to provide, secure, maintain, support, and 
troubleshoot the requested feature, comply with law, and enforce this Agreement, in each case as 
described in the applicable Privacy Notice.
You represent that you have the authority and permissions needed to submit Customer Data and 
enable the requested processing. Do not submit sensitive personal information that the feature does
not specifically request and the applicable notice does not cover.
Possessing or using Software does not authorize transmission to Jackson-West LLC. If an optional 
feature will transmit information to or use a service provided by Jackson-West LLC, the feature 
must identify that fact and present the applicable notice and any separate authorization or terms 
before activation.
12 Ownership and Trademarks
As between you and Geoffrey Runtime and subject to third-party rights, Geoffrey Runtime LLC 
retains all right, title, and interest it owns in Geoffrey Runtime customer-distributed Software, 
repository content, customer-facing product materials, original Site content, and Geoffrey Runtime 
names, logos, shields, artwork, trade dress, domains, accounts, and associated goodwill.
Jackson-West LLC separately owns or controls its private systems, services, infrastructure, and 
Jackson-West names, logos, domains, service identity, and associated goodwill. Neither parent 
ownership nor interoperability transfers an asset between the companies. This Agreement 
transfers no ownership to you and does not transfer Geoffrey Runtime property to Jackson-West 
LLC.
No trademark or branding license is granted. You may preserve required notices and make truthful
nominative references as permitted by law, but you may not imply sponsorship, endorsement, 
authorization, certification, or affiliation.
13 Feedback and Contributions
Feedback means a voluntary suggestion or idea about the Site, Software, or Connected Features that
does not include source code, a Modified Version, personal data, confidential information, or 
material owned by another person. You grant Geoffrey Runtime LLC a nonexclusive, worldwide, 
perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate Feedback 
without an obligation to compensate you.
You retain ownership of your code, Modified Versions, and other original contributions. No code or 
repository contribution transfers to Geoffrey Runtime under this feedback clause. A contribution is 
governed only by the Software License and any separate contributor license or written assignment 
that applies to it.
14 Availability Support and Service Changes
The Site and Connected Features may be updated, limited, interrupted, or discontinued because of 
maintenance, security, third-party changes, legal requirements, product decisions, or technical 
constraints. Unless a separate service schedule states otherwise, Geoffrey Runtime does not promise
a service level, continuous availability, support response time, maintenance period, compatibility, 
or continued feature set.
Where reasonably practical, Geoffrey Runtime will provide notice of a material reduction or 
discontinuation of a Connected Feature. A paid service is also governed by its order or service 
schedule, including any applicable support, cancellation, or refund terms.
A service change does not transfer Software ownership, retroactively change the Software License 
applicable to a copy already received, or by itself terminate rights that remain valid under that 
Software License.
15 Suspension and Termination
Geoffrey Runtime may limit or suspend access to a Connected Feature when reasonably necessary 
to address a security risk, credential compromise, unlawful activity, prohibited use, material 
breach, nonpayment under an applicable order, harm to another person or system, third-party 
requirement, or legal obligation. When the situation reasonably permits, Geoffrey Runtime will 
provide notice and an opportunity to cure before permanent termination. Immediate action may be
taken for an urgent security, safety, legal, fraud, or abuse risk.
You may stop using Connected Features at any time and may request account closure through the 
contact method below. Data retention and deletion are governed by the Privacy Notice and 
applicable law.
Ending or suspending the Site, an account, or a Connected Feature does not by itself terminate 
rights in a Software copy previously received under the Software License. Software-license 
suspension, cure, and termination are governed exclusively by the Software License. Sections that 
by their nature should survive, including ownership, marks, feedback, disclaimers, liability, 
governing law, and accrued obligations, survive termination of this Agreement.
16 Disclaimers
THE SOFTWARE DISCLAIMERS IN THE APPLICABLE SOFTWARE LICENSE GOVERN THE 
SOFTWARE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND CONNECTED 
FEATURES ARE PROVIDED AS IS AND AS AVAILABLE, WITH ALL FAULTS AND WITHOUT 
WARRANTIES OF ANY KIND. GEOFFREY RUNTIME DISCLAIMS EXPRESS, IMPLIED, AND 
STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, RELIABILITY, AVAILABILITY, 
COMPATIBILITY, AND QUIET ENJOYMENT.
GEOFFREY RUNTIME DOES NOT WARRANT THAT A REQUEST OR AUTOMATION WILL BE TIMELY, 
UNIQUE, CORRECTLY ROUTED, SUCCESSFUL, SECURE, OR REFLECT THE ACTUAL STATE OF A 
DEVICE, HOME, OUTPUT, OR VEHICLE. GEOFFREY RUNTIME DOES NOT WARRANT CONTINUED 
OPERATION OF A THIRD-PARTY PLATFORM OR INTEGRATION. THESE DISCLAIMERS APPLY ONLY 
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND DO NOT LIMIT A MANDATORY CONSUMER 
RIGHT.
17 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GEOFFREY RUNTIME LLC AND ITS MEMBERS, 
MANAGERS, AFFILIATES, SERVICE PROVIDERS, CONTRIBUTORS, CONTRACTORS, AND LICENSORS 
WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR 
CONSEQUENTIAL DAMAGES, OR FOR LOSS OF DATA, PRIVACY, REVENUE, PROFITS, GOODWILL, 
DEVICE ACCESS, SERVICE ACCESS, OR SYSTEM AVAILABILITY, ARISING FROM THE SITE, A 
CONNECTED FEATURE, OR THIS AGREEMENT, UNDER ANY THEORY AND EVEN IF ADVISED OF 
THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GEOFFREY RUNTIME LLC'S TOTAL AGGREGATE 
LIABILITY ARISING FROM THE SITE, CONNECTED FEATURES, OR THIS AGREEMENT WILL NOT 
EXCEED THE GREATER OF THE AMOUNT YOU PAID DIRECTLY TO GEOFFREY RUNTIME LLC FOR 
THE AFFECTED CONNECTED FEATURE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE
TO THE CLAIM OR FIFTY U.S. DOLLARS ($50.00).
THESE LIMITATIONS DO NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, 
PERSONAL INJURY, PHYSICAL PROPERTY DAMAGE, OR OTHER LIABILITY TO THE EXTENT 
APPLICABLE LAW DOES NOT ALLOW THAT LIABILITY TO BE LIMITED. MANDATORY CONSUMER 
RIGHTS AND REMEDIES REMAIN UNAFFECTED.
18 Governing Law and Venue
Minnesota law governs this Agreement without regard to conflict-of-law principles. An action 
arising from this Agreement must be brought in the state courts located in Hennepin County, 
Minnesota, or the United States District Court for the District of Minnesota, and each party consents 
to jurisdiction and venue there. Either party may bring an eligible individual claim in small-claims 
court. Mandatory consumer rights and jurisdictional protections remain unaffected.
19 Changes to This Agreement
Geoffrey Runtime may update this Agreement prospectively. The updated version will state its 
effective date. Geoffrey Runtime will provide reasonable notice of a material change and will obtain
renewed acceptance when required by law or when the change materially affects an ongoing 
Connected Feature. If you do not accept a required update, you must stop using the affected 
Connected Feature.
A change to this Agreement does not retroactively alter the Software License applicable to a copy 
already received. Changes to privacy practices are governed by the Privacy Notice and applicable 
law.
20 General Terms
This Agreement is the complete agreement between you and Geoffrey Runtime concerning the Site 
and general Connected Features, but it does not replace the Software License, Privacy Notice, a 
separately accepted commercial license, an order, a service schedule, or direct Jackson-West service
terms. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the 
remainder will continue. A failure to enforce a provision is not a waiver.
You may not assign this Agreement without Geoffrey Runtime's written consent. Geoffrey Runtime 
may assign it with the customer-facing business or affected service to an affiliate, successor, or 
acquirer, subject to applicable corporate approvals and law. This clause does not itself transfer 
ownership of Software or any Jackson-West system. This Agreement creates no partnership, 
employment, agency, franchise, or fiduciary relationship between you and Geoffrey Runtime.
Jackson-West LLC is an intended third-party beneficiary only of provisions protecting its 
ownership, systems, access controls, branding, and liability interests. This limited beneficiary status
does not make Jackson-West LLC the customer-facing Software licensor, grant customer access to 
Jackson-West services, or transfer Geoffrey Runtime assets to Jackson-West LLC.
21 Contact
Geoffrey Runtime LLC
7809 Southtown Center
PMB 210
Bloomington, MN 55431
jack@jackson-west.io
https://geoffreyruntime.com